Parkroyal Collection Kuala Lumpur, Kuala Lumpur

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Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Perfect

8.5

/10

4.0

3.7

“The location is perfect, just steps from Kuala Lumpur's vibrant malls and attractions!”view full review

Amenities

PARKROYAL COLLECTION Kuala Lumpur includes 1,664 square meters of versatile meeting and function spaces, equipped with the latest audiovisual technology. The hotel also features a 24-hour fitness center using Technogym equipment and a saltwater outdoor pool surrounded by greenery. With biophilic design elements, the hotel integrates nature into the urban setting, boasting 78 planters with 13,000 square feet of plants.

Rooms

The hotel offers various room types, including the Urban Deluxe Cityview Room and the PARKROYAL COLLECTION Suite, designed for a luxurious stay. Each room features premium eco-friendly amenities, a smart LED TV, and a filtered water dispenser. Exclusive access to the COLLECTION Club Lounge is available for guests in specific rooms, providing additional comforts.

Location

Situated in Kuala Lumpur's Golden Triangle, the hotel is a brief walk from attractions like Pavilion Kuala Lumpur and Jalan Alor food street. Guests can access key destinations such as the Petronas Twin Towers and KLCC Park within a 10-minute drive. A complimentary shuttle service is offered to key landmarks and points of interest.

Dining

PARKROYAL COLLECTION Kuala Lumpur houses Thyme, an all-day dining restaurant specializing in local and international cuisines made with sustainably sourced ingredients. The Botanist Lounge & Bar serves a range of beverages, while Skye Chill offers drinks by the poolside. Weekend Hi-Tea is available, showcasing various culinary delights for all guests.

Wellness

The wellness offerings at the hotel include the St Gregory spa, which combines ancient and contemporary healing techniques. The spa is dedicated to holistic wellness, creating an environment for relaxation and rejuvenation. Nature-integrated designs with air-purifying plants enhance the wellness experience for guests.

Highlights

Location: Golden Triangle, walk to shopping and dining

Rooms: PARKROYAL COLLECTION Suite with private dining

Dining: Thyme all-day dining restaurant

Wellness: St Gregory spa with holistic treatments

Events: 1,664 sqm versatile meeting spaces

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lifestyle Premier King

2 persons

28 m²

1 King-size bed

Shower

Air conditioning

room details

Urban Family Suite

2 persons

46 m²

2 Single beds or 1 Queen-size bed

Shower

Air conditioning

room details

Signature Family Suite Choo Choo Train

2 persons

50 m²

1 Double bed

Shower

Air conditioning

room details

Signature Family Suite Sky Wanderer

2 persons

50 m²

1 Double bed

Shower

Air conditioning

room details

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Fabulous Breakfast Spread

“The buffet breakfast at Parkroyal Collection Kuala Lumpur was absolutely fine! There was such a huge variety of options, including Indian, vegetarian, Chinese, Malay, Japanese, and Western dishes. I particularly enjoyed the fresh fruit juices and the roti canai station, which added a local touch to my morning. It truly set the perfect tone for my day.” view full review

Peaceful Pool Oasis

“The pool area was truly a serene oasis amidst the hustle and bustle of the city. The design was beautiful, and it was just the right depth for my kids to play in safely. I loved how peaceful it felt, allowing us to unwind and relax while still being in the heart of Kuala Lumpur.” view full review

Spacious and Comfortable Room

“I was thrilled with my room at Parkroyal Collection. The Premier King Room was spacious, offering a cozy sitting area that I loved. The bed was incredibly comfortable, ensuring restful nights. I also appreciated the blackout drapes that kept the room dark enough for a good night's sleep, even though it faced the city.” view full review

Well-Equipped and Spacious Bathroom

“The bathroom facilities in my room were excellent. It was large and well-maintained, featuring a great rain shower that had fantastic water pressure. The only minor issue was that the placement of some toiletries was a bit high, making them a challenge to reach. Overall, it was a pleasant and functional space.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Event hall

Petronas Twin Towers

1.8 km

Mall

Suria KLCC

1.8 km

Park

KLCC Park

2.7 km

Mall

Chinatown

2.1 km

Aquarium

Aquaria

1.7 km

Landmark

Dataran Merdeka

2.1 km

Landmark

Alor Street

710 m

Market

Central Market

2.4 km

Event hall

Kuala Lumpur Convention Centre

1.2 km

Mosque

National Mosque of Malaysia

2.3 km

Theme Park

Berjaya Times Square Theme Park

700 m

Stadium

Merdeka Stadium

2.7 km

Stadium

Stadium Negara

2.7 km

Pagoda

Sri Maha Mariamman Temple

2.2 km

Landmark

Sultan Abdul Samad Building

2.0 km

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

1.2 km

Park

KL Forest Eco Park

1.8 km

Landmark

Trec Kl

1.7 km

Mall

Petaling Street

2.0 km

Shopping Area

The Weld

1.7 km

Nearby

Mall

Fahrenheit 88 Shopping Mall

440 m

Mall

Sungei Wang Plaza

380 m

Mall

Lot 10

260 m

7 Jalan Bintang

Low Yat Plaza

570 m

Mall

Pavilion KL

590 m

Mall

Bukit Bintang

270 m

Museum

Museum of Illusions

310 m

Museum

Selfie Museum KL

340 m

Kuala LumpurMalaysia

Bintang Walk

260 m

Shopping Area

Berjaya Times Square Kuala Lumpur

410 m

Restaurants

Chatz Brasserie

220 m

Jalan Sultan Ismail

Q Cup cafe

110 m

Blues and Bees

130 m

Jalan Sultan Ismail 3rd Floor Lot 10

Overseas Restaurant

360 m

84-88 Jalan Imbi

Marakesh Restaurant

350 m

No. 148 Jalan Bukit Bintang

Ninja Joe

350 m

Jalan Bukit Bintang

Fong Lye

230 m

94 Jalan Imbi 55100

Getting around

City Centre

Kuala Lumpur35 min · 2.9 km

Airports

Sultan Abdul Aziz Shah (SZB)48 min · 31.7 km

Kuala Lumpur International (KUL)90 min · 59.4 km

Train

Ampang Park Station23 min · 1.9 km

Old Kuala Lumpur Railway Station27 min · 2.2 km

Underground

Bukit Bintang4 min · 300 m

Tun Razak Exchange11 min · 900 m

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 3894 reviews

#37 of 386 hotels in Kuala Lumpur based on Tripadvisor

Edward

United States, January 2025

6.0/10

During my stay at Parkroyal Collection Kuala Lumpur, I appreciated the fantastic location and the cleanliness of the hotel. The staff were incredibly helpful and attentive, which made my experience much more enjoyable. However, I did encounter some issues, like noisy construction nearby and some minor delays with housekeeping. Overall, it was a decent stay considering the positives but there are areas for improvement. 🏨😉

Rooms

7.0

The room was quite spacious and comfy, although slightly dated. I did notice the air conditioning malfunctioned at times, which made my stay a bit uncomfortable.

Service

8.0

The staff were friendly and professional, though I faced some delays when requesting items. Despite that, the housecleaning was generally quick to respond, which I appreciated.

Location

9.0

The location is fantastic, just a short walk to major shopping spots like Pavilion and Lot 10. It wasn't too crowded compared to other hotels nearby, making it easy to explore the area.

Dining

7.0

Dining options were varied with lots to choose from for all tastes, though some dishes weren't kept as hot as I would have preferred.

Facilities

8.0

The hotel has a comprehensive range of facilities, including a well-equipped gym and a lovely pool area. However, I found the Wi-Fi connection to be a bit slow at times.

David

United States, December 2024

5.8/10

I had a pleasant stay at Parkroyal Collection Kuala Lumpur. The hotel's location was fantastic, just a short walk from Jalan Alor and plenty of shopping centers. My room on the 19th floor was modern and clean, offering stunning city views. However, the buffet breakfast service could be hit or miss, especially during busy hours, which was a bit frustrating during my second visit.

Rooms

8.0

My room was modern, clean, and offered a beautiful view. The overall ambiance was good, but it felt a bit cramped at times.

Service

8.0

The front desk staff was fantastic; they were helpful and efficient. However, the breakfast service could be inconsistent during peak times.

Location

9.0

The hotel's central location is a major plus, conveniently situated near shopping malls and great dining options.

Dining

8.0

The breakfast spread was varied and offered many options, though I found the service during peak breakfast hours could improve.

Facilities

7.0

While the hotel has good facilities, including a pool and gym, some aspects like the breakfast area could benefit from better management during busy times.

Craig

United States, November 2024

5.0/10

My stay at Parkroyal Collection Kuala Lumpur was quite a mixed bag. While the location and room quality were fantastic, some service issues dampened my experience. I appreciated the helpful staff and the amenities, but I did encounter some hiccups during check-in and room maintenance that need improvement.

Rooms

8.0

The room was spacious, clean, and well-maintained, featuring a large bed and comfortable pillows that made my stay enjoyable. However, I noticed that the TV was positioned only for viewing from the armchair, which was a bit inconvenient for relaxing in bed.

Service

6.0

The staff were generally friendly and accommodating, particularly in the Orchid Club where they provided excellent service. However, I experienced delays in receiving my second room key and had issues with the toilet that took some time to address.

Location

9.0

The hotel's location is really good, being near major shopping areas and attractions like the Petronas Twin Towers. It's easy to walk to several dining and shopping options, making it a prime spot for exploring Kuala Lumpur.

Dining

7.0

The dining options, especially in the Orchid Club, offered a diverse range of cuisines including Malay, Indian, and Western foods. However, I found the breakfast to be on the expensive side at 58 RM, and I preferred to skip it.

Facilities

7.0

Facilities were good with a lovely pool and free Wi-Fi that worked well for streaming. However, the lack of timely housekeeping was a downside. They didn't arrive until late afternoon, which caught me off guard after returning to my room.

Susan

United States, November 2024

6.2/10

My stay at Parkroyal Collection Kuala Lumpur had its ups and downs. The location is fantastic, and the breakfast buffet had some great options. However, I found the room a bit small and the noise from nearby construction was a bit annoying. Overall, it's a solid choice, especially considering the friendly staff.

Rooms

6.0

I stayed in a Lifestyle Premier King room, and I found it to be a bit cramped. It had a nice clean look, but the light switches were confusing and I faced some issues with the drainage during my showers.

Service

7.0

While the staff were friendly, I noticed there were some slow service issues, particularly during busy meal times at the Garden Ballroom. I also found the check-in/check-out process could use some efficiency.

Location

9.0

The location couldn't be better! It's super close to great shopping spots like Pavilion and Jalan Alor, which made exploring the area a breeze.

Dining

7.0

Breakfast had a lot of variety, though some items weren't great, like the waffles. The food selection was decent, but there were times I wanted something a bit more exciting.

Facilities

6.0

The hotel did offer good basic amenities and daily cleaning service. However, there were some facilities like the pool that were a bit noisy thanks to construction nearby.

Arthur

United States, November 2024

6.2/10

I had an amazing stay at Parkroyal Collection Kuala Lumpur! The staff was super friendly and welcoming right from my arrival, making me feel at home. My room was spacious and comfy, offering great views of the pool and the iconic KL Tower. However, the Wi-Fi could've been a bit faster, and I did encounter a couple of minor issues with housekeeping. Overall, a fantastic experience that I would definitely repeat!

Rooms

10.0

My room was spacious, clean, and had a great pool view. The bed was large and comfortable, but on the firmer side. Loved the amenities provided.

Service

10.0

The staff were warm and welcoming, always willing to help. From concierge to front desk, everyone was professional and attentive.

Location

9.0

The hotel is perfectly located near great shopping spots and accessible transport options like the monorail. It made exploring the area super convenient.

Dining

7.0

The dining options were decent with a good range of meals, though the breakfast buffet could use more variety, especially for veggie options.

Facilities

8.0

The hotel offers excellent facilities, including a lovely pool and a spa that left me feeling rejuvenated. Though the pool bar service was a bit slow, overall amenities were great.